Up to $15.00 ------------$4.95
$15.01 - $25.00----------$6.00
$25.01 - $45.00----------$8.00
$45.01 - $65.00----------$11.00
$65.01 - $90.00----------$14.00
$90.01 - $125.00---------$17.00
$125.01 - $200.00--------$21.00
$200.01 & over------------10%
Please note delivery will take 10 to 15 days for processing and shipping.Any orders placed after 5:00 PM Central Time will not be processed till the following business day.
Orders are only processed on week days (Monday through Friday)
International Sales are not available at this time.
Rush Delivery is not available.
Standard Shipping and Processing
Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. Most purchases are shipped from our warehouses to arrive within ten business days of receipt of the order. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. Items shipped to Alaska, Hawaii and US Territories are delivered by UPS or USPS at our regular shipping and processing fees, with an additional charge of $10. Some heavy or oversized items cannot be shipped outside the contiguous 48 states.
Shipping to Hawaii
Items shipped to Hawaii are delivered by UPS at our regular shipping and processing fees, with an additional charge of $10.
Destination Charge Arrival
48 States See Shipping and Processing 10 to 15 business days
Alaska, Hawaii Add $10 10 - 20 business days
*The regular shipping and processing charges stated on the Delivery and Processing Charges Chart cover Parcel Post Delivery. These charges do not include Surcharges that may apply to some items.
Standard Delivery and Processing Charges
Sales Tax
Sales tax on the merchandise total is charged for items shipped to the following states: AL*, AR*, AZ, CA*, CO*, CT*, DC*, FL*, GA*, HI*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, TN*, TX*, UT, VA*, VT*, WA*, and WI*. States marked with an asterisk also collect taxes on shipping and processing charges. The local sales tax of the delivery destination is also charged. Sales tax for items shipped to Illinois is based on the location of final order acceptance. Orders delivered to California locations are F.O.B. destination point.
RETURN POLICY
At Agnes Ross, we take great pride in the quality and craftsmanship of our products. Attention to design, materials and construction is our priority. We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage. We will arrange for a prompt replacement. If, within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. We cannot accept returns on final–sale or special–order items, or on items damaged through normal wear and tear. Gift registry items may be returned within 90 days of the event or within 90 days of purchase, whichever is later.
You can return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact us at 1.618.340.3386, during normal business hours.
